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Nonverbal（非语言的）communication has to do with gestures，movements and closenessof two people when they are talkin9．The scientists say that those gestures，movements and so on have meaning which words do not carry． For example，the body distance between two speakers can be important．North Americans often complain that South Americans are unfriendly because they tend to stand close to the North American when speakin9，while the South American often considers the North American to be“cold”or“distant”because he keeps a greater distance between himself and the person he is speaking to．The“eye contact”provides another example of wha．t we aye calling nonverbal communication．Scientists have observed that there is more eye contact between people who like each other than there is between people who don’t like each other．The length of time that the person whom you are speaking to looks at your eyes indicates the amount of interest he has in the things you are talking about． On the other hand，too long a gaze can make people uncomfortable．The eyes apparently play a great part in nonverbal communication．Genuine warmth or interest，shyness or confi-dence can often be．seen in the eyes．We do not always consider a smile to be a sign of friendli-ness．Someone who is always smilin9，and with little apparent reasons，often makes US uneasy．
According to the passage，nonverbal communication__________ ．
A.is a method often used by people who cannot speak
B.can tell something that words cannot
C.can be used to talk with people who cannot bear
D.is less used than words
Nonverbal (非语言的) communication has to do with gestures, movements and closeness of two people when they are talking. (78) The scientists say that those gestures, movements and so on have meaning which words do not carry.
For example, the body distance between two speakers can be important. North Americans often complain that South Americans are unfriendly because they tend to stand close to the North American when speaking, while the South American often considers the North American to be "cold" or "distant" because he keeps a greater distance between himself and the person he is speaking to. The "eye contact" provides another example of what we are calling nonverbal communication. Scientists have observed that there is more eye contact between people who like each other than there is between people who don't like each other. (79) The length of time that the person whom you are speaking to looks at your eyes indicates the amount of interest he has in the things you are talking about.
On the other hand, too long a gaze can make people uncomfortable. The eyes apparently play a great part in nonverbal communication. Genuine warmth or interest, shyness or confidence can often be seen in the eyes. We do not always consider a smile to be a sign of friendliness. Someone who is always smiling,and with little apparent reasons, often makes us uneasy.
According to the passage, nonverbal communication ______.
A．is a method often used by people who cannot speak
B．can tell something that words cannot
C．can be used to talk with people who cannot hear
D．is less used than words
You might not realize a closed position is the cause of many conversational problems. A common closed position is sitting with your arms and legs crossed and your hand covering your mouth or chin. This is often called the "thinking pose". Ask yourself this question: Are you going to interrupt someone who appears to be deep in thought？ This position gives off "stay away" signs and prevents your main "sign sender" (your mouth) from being seen by others looking for inviting conversational signs.
The open body position is most effective when you place yourself within communicating distance of the other person—that is, within about five feet. Take care, however, not to enter someone's "personal space" by getting too close, too soon.
Leaning forward a little while a person is talking shows your interest and how you are listening to what the person is saying. By doing this, you are saying: I hear what you're saying, and I'm interested in—keep talking!
Often people will lean back with their hands over their mouth, chin, or behind their head in the "thinking" pose. This position gives off signs of judgment, doubt, and lack of interest from the listener. Since most people do not feel comfortable when they think they are being judged, this leaning-back position serves to prevent the speaker from continuing.
In many cultures the most common form. of first contact between two people is a handshake. Be the first to extend your hand in greeting. Couple this with a friendly "Hello", a nice smile, and your name and you have made the first step to open the lines of communication.
Eye contact should be natural, not forced or overdone. Direct eye contact shows you are listening to the other person and that you want to know about her.
A person smiles to show______.
A．he is kind and useful
B．he is happy all the time
C．he is ready to talk with you
D．he sees something funny
For example, in France, business meetings begin promptly at the designated time and everyone is expected to be there. Foreign business people who are tardy are often left outside to cool their heels as a means of letting them know the importance of promptness. Unless one is aware of such expected behaviors he may end up insulting the people with whom he hopes to establish trade relations.
A second traditional problem is that of monetary conversions. For example, if a transaction is conducted with Russia, payment may be made in rubles. Of course, this currency is of little value to the American firm. It is, therefore, necessary to convert the foreign currency to American dollars. How much are these Russian rubles worth in terms of dollars？ This conversion rate is determined by every market, where the currencies of countries are bought and sold. Thus there is an established rate, although it will often fluctuate from day to day. For example, the ruble may be worth '0.75 on Monday and '0.72 on Tuesday because of an announced wheat shortage in Russia. In addition, there is the dilemma associated with converting at '0.72. Some financial institutions may be unwilling to pay this price, feeling that the ruble will sink much lower over the next week. As a result, conversion may finally come at '0.69. These "losses" must be accepted by the company as one of the costs of doing business overseas.
A third unique problem is trade barriers. For one reason or another, all countries impose trade barriers on certain goods crossing their borders. Some trade barriers are directly related to exports. For example, the United States permits strategic military material to be shipped abroad only after government permission has been obtained. Most trade barriers, however, are designed to restrict import. Two of the most common import barriers are quotas and tariffs.
The best title for the passage would be ______.
A．How to Succeed in International Trade
B．Monetary Conversion
C．Trade Barriers
D．Unique Problems in International Trade
Did you know that all human beings have a "comfort zone" regulating the distance they stand from someone when they talk？ This distance varies in interesting ways among people of different cultures.
Greeks, some of the Eastern Mediterraneen, and many of those from South America normally stand quite close together when they talk, often moving their faces even closer as they warm up in a conversation. North Americans find this awkward and often back away a few inches. Studies have found that they tend to feel most comfortable at about 21 inches apart. In much of Asia and Mrica, there's even more space between two speakers in conversation. This greater space subtly lends an air of dignity and respect. This matter of space is nearly always unconscious, but it is interesting to observe.
This difference applies also to the closeness with which people sit together, the extent to which they lean over one another in conversation, how they move as they argue or make an emphatic (强调的) point. In the United States, for example, people try to keep their bodies apart even in a crowded elevator, in Paris they take it as it comes!
Although North Americans have a relatively wide" comfort zone" for talking, they communicate a great deal with their hands--not only with gesture but also with touch. They put a sympathetic hand on a person' s shoulder to demonstrate warmth of feeling, or an arm around him in sympathy; they pat an arm in reassurance(放心)or stroke a child's head in fondness; they readily take someone's arm to help him across a street or direct him along an unfamiliar mute. To many people -- especially those from Asia or the Moslem(穆斯林) countries--such bodily contact is unwelcome, especially if done with the left hand. The left hand carries no special significance in the U. S. Many Americans are simple left and use that hand more.
In terms of bodily distance, North Americans （）.
A.are the same to South Americans
B.stand even closer than Greeks
C.feel embarrassed when too close
D.stand nearer during a conversation
No longer is the possession of information【C11】______ to a privileged minority. Forty years ago people used to【C12】______ to the cinema, but now far more people sit at home and turn on the TV to watch a programme that【C13】______ into millions of homes. Communication is no longer merely concerned【C14】______ the transmission of information. The modem communications industry influences the way people live in society and broadens, their【C15】______ by allowing access to information, education and entertainment. The printing, broadcasting and【C16】______ industries are all involved with informing, educating and entertaining.
【C17】______ a great deal of the material communicated by the mass media is very【C18】______ to the individual and to the society of which he is a part, the vast modem network of communications is【C19】______ to abuse. How ever, the mass media are with us for better, for worse, and there is no turning【C20】______ .
【C1】
A．basis
B．base
C．foundation
D．ground
A.contact
B.connection
C.track
D.trace
W: Sometimes. You know the life of a social worker is not all wonderful and working to help people in their daily life. I have to spend a lot of time pushing paper, and writing reports too. But when I do get out, yeah, I see a lot of foreigners. And sometimes they come in because life in America has just beaten them down and they can't cope financially or emotionally.
M: Really？ I would think that they had a good support network in place, especially university students.
W: They do have a network, and a variety of support groups, but these can't meet all of the students' needs. They can't help with paying bills, dealing with American neighbors and customs, fitting in, getting a driver's license, etc. They try, but very often the student has to figure out a lot of this stuff by himself. And if he or she is shy, they don't have the courage to ask other people, even other people from their nationality.
M: So what are some of the things that overseas students struggle with？
W: This might interest you, but they struggle with the food, especially Chinese. You know, they come here knowing that Americans love Chinese food so much. They think that there will be good restaurants with Chinese food that they love. But they get here and they are extremely surprised. Americans enjoy totally different flavors.
M: So what do they do？
W: If they're brave and curious, they look around and test all the restaurants. There is usually at least one restaurant in every town that has almost quality food.
Questions 23 to 25 are based on the conversation you have just heard.
23. In which aspect does the woman help people in her work？
24. Why do people come to the woman for help？
25. How did Chinese students expect the American-made Chinese food before they came to the U.S？
(20)
A．Writing reports for them.
B．Teaching them foreign languages.
C．Helping them deal with daily existence.
D．Introducing work for them.
To show the potency of eye contact in daily life, we have only to consider how passersby behave when their glances happen to meet on the street. At one extreme are those people who feel obliged to smile when they make eye contact. At the other extreme are those who feel awkward and immediately look away. To make eye contact, it seems, is to make a certain link with someone.
Eye contact with an audience also lets a speaker know and monitor the listeners. It is, in fact, essential for analyzing an audience during a speech. Visual cues (暗示) from audience members can indicate that a speech is dragging, that the speaker is dwelling on a particular point for too long, or that a particular point requires further explanation. As we have pointed out, visual feedback from listeners should play an important role in shaping a speech as it is delivered.
This passage is mainly concerned with ______.
A．the importance of eye contact
B．the potency of nonverbal techniques
C．successful speech delivery
D．an effective way to gain visual feedbacks
