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A smile is a strong sign of a friendly and open attitude and a willingness to communicate.

It is a positive, silent sign sent with the hope the other person will smile back. When you smile, you show you have noticed the person in a positive way. The result? That person will usually smile back.

You might not realize a closed position is the cause of many conversational problems. A common closed position is sitting with your arms and legs crossed and your hand covering your mouth or chin. This is often called the "thinking pose". Ask yourself this question: Are you going to interrupt someone who appears to be deep in thought? This position gives off "stay away" signs and prevents your main "sign sender" (your mouth) from being seen by others looking for inviting conversational signs.

The open body position is most effective when you place yourself within communicating distance of the other person—that is, within about five feet. Take care, however, not to enter someone's "personal space" by getting too close, too soon.

Leaning forward a little while a person is talking shows your interest and how you are listening to what the person is saying. By doing this, you are saying: I hear what you're saying, and I'm interested in—keep talking!

Often people will lean back with their hands over their mouth, chin, or behind their head in the "thinking" pose. This position gives off signs of judgment, doubt, and lack of interest from the listener. Since most people do not feel comfortable when they think they are being judged, this leaning-back position serves to prevent the speaker from continuing.

In many cultures the most common form. of first contact between two people is a handshake. Be the first to extend your hand in greeting. Couple this with a friendly "Hello", a nice smile, and your name and you have made the first step to open the lines of communication.

Eye contact should be natural, not forced or overdone. Direct eye contact shows you are listening to the other person and that you want to know about her.

A person smiles to show______.

A.he is kind and useful

B.he is happy all the time

C.he is ready to talk with you

D.he sees something funny

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更多“A smile is a strong sign of a …”相关的问题
第1题
阅读题:For some time past it has been widely accepted that babies-and other creatures-learn to do

Questions 36 to 40 are based on the following passage.

For some time past it has been widely accepted that babies-and other creatures-learn to do things because certain acts lead to "rewards"; and there is no reason to doubt that this is true. But it used also to be widely believed that effective rewards, at least in the early stages, had to be directly related to such basic physiological(生理的) "drives" as thirst or hunger. In other words, a baby would learn if he got food or drink or some sort of physical comfort, not otherwise.

It is now clear that this is not so. Babies will learn to behave in ways that produce results in the world with no reward except the successful outcome.

Papousek began his studies by using milk in the normal way to "reward" the babies and so teach them to carry out some simple movements, such as turning the head to one side or the other. Then he noticed that a baby who had had enough to drink would refuse the milk but would still go on making the learned response with clear signs of pleasure. So he began to study the children's responses in situations where no milk was provided. He quickly found that children as young as four months would learn to turn their heads to right or left if the movement "switched on" a display of lights-and indeed that they were capable of learning quite complex turns to bring about this result, for instance, two left or two right, or even to make as many as three turns to one side.

Papousek's light display was placed directly in front of the babies and he made the interesting observation that sometimes they would not turn back to watch the lights closely although they would "smile and bubble" when the display came on. Papousek concluded that it was not primarily the sight of the lights which pleased them, it was the success they were achieving in solving the problem, in mastering the skill, and that there exists a fundamental human urge to make sense of the world and bring it under intentional control.

36. According to the author, babies learn to do things which .

A) are directly related to pleasure

B) will meet their physical needs

C) will bring them a feeling of success

D) will satisfy their curiosity

37. Papousek noticed in his studies that a baby .

A) would make learned responses when it saw the milk

B) would carry out learned movements when it had enough to drink

C) would continue the simple movements without being given milk

D) would turn its head to right or left when it had enough to drink

38. In Papousek's experiment babies make learned movements of the head in order to .

A) have the lights turned on

B) be rewarded with milk

C) please their parents

D) be praised

39. The babies would "smile and bubble" at the lights because .

A) the lights were directly related to some basic "drives"

B) the sight of the lights was interesting

C) they need not turn back to watch the lights

D) they succeeded in "switching on" the lights

40. According to Papousek, the pleasure babies get in achieving something is a reflection of .

A) a basic human desire to understand and control the world

B) the satisfaction of certain physiological needs

C) their strong desire to solve complex problems

D) a fundamental human urge to display their learned skills

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第2题
What are the 5S service standards?

A.safe

B.speedy

C.satisfied

D.standard

E.smile

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第3题

According to the text, troubles in communication may result from().

A.a closed body position

B.an open body position

C.no smile

D.the main "sign senders"

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第4题
A smile enriches those who receive, without impoverishing those who give.()
A smile enriches those who receive, without impoverishing those who give.()

此题为判断题(对,错)。

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第5题

With a () smile, he went out of the room.

A.content

B.contented

C.misery

D.miserable

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第6题
“Did he smile his work to see? /Did he who made the Lamb make thee?” , the 2 lines ar

A.“the Lamb”

B.“The Tyger”

C.“The Cheminey Sweeper”

D.“The Sick Roes”

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第7题
A simple smile can not enhance your work environment by altering a negative mood, nur
turing camaraderie, and reinforcing self-esteem.()

此题为判断题(对,错)。

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第8题
A passenger told an air hostess that he needed a cup of water to take his medicine whe
n the plane just took off.She told him that she would bring him the water in ten minutes.

The air hostess was kept so busy that she forgot to give him the water.As a result, the passenger was held up to take his medicine.Thirty minutes later, when the passenger's ring for service sounded, she hurried over to him with a cup of water, but he refused.

In the following hours on the plane, each time the air hostess passed by the passenger, she would ask him with a smile whether he needed help or not.But the passenger never answered a word.

When he was going to get off the plane, the passenger asked the air hostess to hand him the passengers' booklet.She was very sad.She knew that he would write down sharp words, but with a smile she handed it to him.

Off the plane, she opened the booklet, and smiled, for the passenger put it.“On the flight, you asked me whether I needed help or not for twelve times in all.How can I refuse your twelve sincere smiles?”

That's right! Who can refuse twelve sincere smiles from a person?

26.The passenger wants a cup of water because he is thirsty.()

27.The air hostess forgot to give him the water on purpose.()

28.The passenger refused the cup of water she brought finally.()

29.The passenger didn't write any sharp words in the booklet.()

30.This passage tells us that a sincere smile brings no use in certain cases.()

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第9题
Everyone needs friends, and if you fail to make friends, you should examine yourself
and see if there is something wrong with your personality.

Maybe you have social faults such as snobbishness, talkativeness, using slang, etc., which drive away your new acquaintances. Whatever your social faults may be, look at them honestly, and make a real effort to correct them.

To be friendly you must feel friendly. Cheerfulness is the basis of friendliness. A cheerful person smiles. A smile is a magnet which draws people. Smile at someone and you are almost sure to get a smile in return.

A friendly person does his best to make a stranger feel at home, wherever he happens to be. Put yourself in the other fellow's place and make him feel welcome.

Try to remember names. It makes your new acquaintances feel happy when you call them by their names. It gives them the feeling that they have made an impression on you and that must mean something to them because you remember them.

If you do not agree with other people on a certain matter, you should appear to be friendly. Do not argue, but discuss. You always lose friends if you argue too much.

A friendly person thinks of others, and does not insist on his own “rights”. People who refuse to consider others have few friends.

Finally, don't treat people only according to their social position. Really friendly people respect everyone at all times.

(1)Those who fail to make friends may ______.

A、discuss with others rather than argue with others

B、remember the names of new acquaintances

C、insist on his own rights and fail to stand in others' shoes

D、make a stranger feel at home

(2)What does the word “magnet” mean in the third paragraph?

A、brush

B、sth. beautiful

C、sign

D、sth. attractive

(3)What can we infer from this passage?

A、Others will smile at you if you smile at them.

B、If you respect people no matter who they are, you'll make more friends.

C、Snobbishness, talkativeness and using slang are some social faults.

D、None of the above.

(4)According to the passage, which of the following statement is NOT true?

A、Making friends has sth. to do with your personality.

B、Cheerful smiles can make you friendly in others' eyes.

C、Friendly people will treat others according to their social position.

D、Thinking of others can bring you more friends.

(5)The purpose of the passage is ________.

A、how to correct social faults

B、how to build good personality

C、how to feel at home with strangers

D、how to make friends

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第10题
When the going gets tough, the tough take accounting.选出句中两个tough分别对应的含义。

A.difficult; difficult

B.strong; difficult

C.difficult; strong

D.strong; strong

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